Terms of Service

These Terms govern your use of skube, provided by Zehn Eins Digital GmbH, Im Mediapark 5, 50670 Köln, Germany (“we”, “us”). “You” is the account holder: the person or company the account is registered to.

skube is offered to businesses only, i.e. entrepreneurs within the meaning of § 14 BGB, acting in the course of their trade, business or profession, and not to consumers. By creating an account you confirm that you use skube for business purposes. The statutory right of withdrawal for consumers therefore does not apply. Your own general terms of business do not apply, even if we do not object to them.

skube is currently opening to new sellers step by step through the waitlist. Joining the waitlist only records your interest; the contract is concluded when we open your account and you accept these Terms at sign-up.

These Terms apply in version 1.0, in force since 9 October 2026.

skube is offered in three plans: Free, Pro and Agency. What each one includes, and the current price, are shown on the pricing page; the plan you choose at sign-up is the one that applies. All prices are net, plus VAT at your country's rate: statutory VAT is added on top of every fee. Billing is flat per plan, never per seat and never per marketplace.

The Free plan costs nothing. A paid plan is billed monthly in advance: the first billing month starts on the day your paid plan starts, each following month on the same day of the next month, and the fee for a month is due at its start, by the payment method agreed when you upgrade. We send invoices electronically to the email address of your account. If a payment is not received, we remind you and set a reasonable deadline; if it is still outstanding after that, we may suspend the paid features until it is settled. Your data stays intact and the Free plan remains available to you in the meantime.

Keep your login credentials confidential and tell us promptly if you think someone else has them. You are responsible for what happens under your account.

You agree not to use skube to publish unlawful, infringing or misleading content; not to breach the rules of the marketplaces you connect it to; not to attempt to gain unauthorised access to the service, to other customers' data or to the systems behind it; and not to resell, sublicense or reverse-engineer the service. We may suspend an account that is being used this way, or that is causing damage to the service or to other customers.

Our liability is not limited for intent or gross negligence, for injury to life, body or health, for anything we have fraudulently concealed or expressly guaranteed, or under the German Product Liability Act (Produkthaftungsgesetz).

For slight negligence we are liable only if we breach an essential contractual obligation, i.e. one whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance you may regularly rely. In that case our liability is limited to the damage that was foreseeable and typical for this kind of contract when it was concluded. Otherwise, liability for slight negligence is excluded.

These limits also apply to the personal liability of our employees, representatives and vicarious agents.